When I stand on the scale it tells me my weight but says guest and cannot sync. Inspire. Why is my Fitbit scale recognizing me as a guest? If the battery level is low, replace the batteries. ... How do I set up my Fitbit device? I will keep it in mind as well. It's On Firesrick Cara Fitbit Aria 2 Review. I can't set-up my aria scale! Charge 3. For Fitbit Aria Air, if you saved a guest's weigh-in … If your router does have the correct settings, I suggest you to contact our Customer Support team so they can investigate further and get this issue sorted out. After installing, when prompted, choose Set up a New Fitbit Device. There is no way to size the application and no navigation controls so you cannnot accomplish the setup using this app. 08:33. I would like to assist you and help you with this issue. I've tried the Download method, the web method and the smartphone method and I can't get anything to work. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. I would like you to check out this page which mentions the network settings that your Aria needs to connect with your Wi-Fi. Tap the Today tab > profile picture. Ensure the items you want Fitbit Aria to send us are enabled 7. Any help is appreciated. Scale is linked to wifi and after a long wait on the window that says connecting...it then says set-up not complete, try again. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. Everytime I get to the stage of the Aria connecting to my network, the network goes down. I've gone thru the setup 8 or 10 times. Open the Fitbit app, then tap "Log In." Tried the web based version on the same laptop and it failed after connecting to the laptop to the scales WiFi. When I tried to connect it I run into the dreaded "NO SYNC" error. Both failed. I am having the same set-up issues. Once that process is completed, your scale should be able to sync. I got all the way to step four and it shows it is connected to my wifi but during step four on the mobile set up it says connecting as last step and never does. Inspire HR. No problem getting the router to recognize the Aria scale. I have been trying for days. Follow the on-screen instructions to create a Fitbit account and connect your device. Aria VPN smart connection: Surf securely & anonymously Google Play Amazon.com: working - FHA. Also that the Fitbit app is running either open or running in the background. 02-23-2016 I have tried to set up my new Aria scale via my laptop and keep getting the message "oops.....etc.". Versa 2. Scroll down and click the pink Download button. Find strength in numbers Expert advice to … Sense. New. Easy to fix by just allowing the app to be sized. Creating your account is completely free, and takes about a minute. I have a choice of 5G and 2G. I don't know why this set up process can't be easier. I followed the instructions. After a few attempts I gave up and taped it in. If you need additional help, contact Customer Support. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. Go into your settings and ensure Bluetooth is enabled. Try setting up your device again. If you're running into trouble at the point of connecting to your router, please ensure that the router is properly configured to use 802.11b (even if it is compatible, you may need to check its settings to enable this) and that the scale and router are in close proximity during this process. Recognizes network but fails to complete last step. They reached out. MatthewFitbit. @SunsetRunner That's a great feedback my friend! I still can't get it to set up so I am returning it to the store. In manual I read about button near the batteries and I pressed the button in the hole by clip. Join an existing conversation, or start a new thread to ask your question. Brought it with me abroad and it won't reconnect. MatthewFitbit. Please check out your inbox and see if the workaround helped you to get this issue sorted out. The drop down list for the user only contains my initials and guest. I've tried turning everything off, including the router, and rebooting but still nothing. I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount. I need to add the Aria with my flex now. 14:53 I have done everything that every comment and help search said to try and the **ahem** still will not setup. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. by it keeps tellling me i already have an account. So sorry to hear about the setup problems you have experienced with your Aria scale. This is my second Fitbit product to have stopped working not long out of warranty this year! Has anyone else experienced this or should I return it? Fitbit Troubleshooting. Please can someone reach out and tell me how to fix this. So sorry to hear that you are experiencing setup issues with your Aria scale. Otherwise click New Fitbit User. Hope to see you both in the Community more often! Go to fitbit.com/setup. Not sure why the web based version would not work on the Yoga 2, tried it using both IE and Chrome. Any ideas? I just purchased it 2 weeks ago and connected just fine. Thx for your time in advance. Setting up your Fitbit Aria Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Networking Requirements The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security I am having the same issue. Ace 2. Remember that either process involves disconnecting from your network and connecting directly to the Aria - at this point you will have no internet connection, and will effectively "introduce" the scale to your wireless router. Hi. I love my Fitbit watch the Scale just did not work out for me. Found that the one battery where the "yellow pull tab" had been was popped out. It's getting very frustrating as everything works smoothly up to that point. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! I ve followed the international Netflix catalog, right VPN can open not have a constant text book on RO up access to geographically connect VPN. Help please ! If not already connected, use in-app instructions to connect 5. I am using a Net Gear N600 Router which accepts B,G,N connections. I went through the start up download again but can't seem to get my scale to sync. Charge 4. I appreciate your feedback and comments since this helps us to keep improving. I suspect the nearly double resolution of the Yoga 2 and the larger font sizes used by W8.1 on the Yoga 2 do not scale correctly in the installed app. I have tried putting the batteries on ans off. I'm so sorry to hear that your Aria scale didn't connect and you decided to return it. In the event that the incorrect user is chosen, or if a weight is improperly attributed, you can follow these steps to reassign it to the correct user: 1. I had to call fitbit tech team on this. I recently purchased a Fitbit Aria. It appears in my wifi settings but when I try to connect it says "no Internet connection". So I went in and tried to set up on my Samsung Galaxy 4 phone and, when I go to connect to the Aria internet connection, it says I can't connect because it is not within range. Pushed it back in, turned it over, tried to step on the scale and *pop* out it came again. @AMHammondcpa Thanks for joining us in this thread and our Fitbit Community! Woud not open the scales served pages. It is set to Dim and Button only. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. @angelmotomal @Expat16 A warm welcome to you both to the Community! 11:20 The scale will show the Network name if I power down and back up. I have tried over and over again to set up this Aria scale. The fitbit app would say "We found your Aria 2; Only a few more steps; Connecting" After a minute or 2 it would say "Not Working" with a popup screen that said "Bluetooth Issues", with "Cancel" and "Restart Bluetooth" as options. Answered! I sent an invite to my wife. I've entered my initials in the setup every time. DIY and get back on track. The Aria 2 would be recognized by the fitbit app. It seems that you both have tried all the troubleshooting steps recommended for this type of issues. When she weighs herself, the scale under my account does show the weight, but lists it as "guest". On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. Release the button. Send us a direct message. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. The web based app worked as designed on an iPhone 4S. After the download completes, double-click the downloaded file to start installation. They may be able to replace. It shows my initials and the name of the scale "Home". Aria setup tips That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. The above links should allow you to get connected - if that is not the case, please contact our Support Team at http://contact.fitbit.com and let them know specifically where in the process you get stuck, and what error message or impediment you encounter. 09-10-2019 File a claim on your device's in-warranty Fitbit band. When you see a smile icon and the tracker vibrates, the tracker restarted. I followed all the instructions. I can't get my galaxy s4 to connect to my aria. Thank you. Fitbit devices are pretty high-quality pieces of technology, but they’re definitely … Please verify that the mobile device you are using, has the Bluetooth on. 01-05-2014 I have tried EVERYTHING mentioned...I also contacted the Fitbit support team and have not heard anything - this is SOoooooooo frustrating. Now I can go into setup on the Sense but cannot change any of the settings. and the same thing keeps happening,,. Just remember to let them know what troubleshooting steps you have tried. Follow the on-screen instructions. Happy New Year to all. the Step-on, sensing, step-off, thinking, Err Error. I want to fix this what do I do . In the Automatic Tracking Section select Fitbit Aria 4. If anyone out there can let me know, I would be quite grateful. Recently my Aria scales have stopped working. Click the gear icon at the top-right of your Fitbit.com dashboard and select the scale from the drop-down menu. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. I'd like you both to visit our "Discussions" board, where you can share your experiences, meet people and create new topics. 3. 08:33 Share Your Story. They will be happy to help you get setup! 20:41 OMG! I was able to get in touch with our Support team and told me that they already replied to your email. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The connected GPS feature on your Fitbit Versa works side-by-side with the GPS of your smartphone. Versa. More products. Hi there I have set up my flex but just got the Aria and can't figure out how to sync it with my account. Press and hold the button or buttons on your tracker for 5 seconds. Needless to say, in order for you to get GPS data, … I'm so glad to hear that you connected your Aria scale properly @brianna1234, thanks for keeping us posted on the outcome. She clicked Accept and created an account. I've been using this scale for years and it not connecting is so annoying its blowing my mind. Please check that your device is not on Don't Disturb Mode (Silence) and that the … 14:53 I tried both, more than once. @iOpenerMD It's great to see you in the Community! The other thing I noticed is that when it is connected, the MAC address is different than the one printed on the inside of the battery compartment. Click Set Up a New Fitbit Device. Enter your email address and password. @brianna1234 Welcome to the Fitbit Community! If you can't set up after the restart, remove all other Fitbit devices from your account. I've tried 10-12 times ... any suggestions? Looking forward to keeping track of my weight loss in 2014.
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