It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Not to worry. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. I am also unable to open the WD Backup app to run scheduled backups through that; I have used this device and app on this windows 10 computer but it has been several months since I've had it plugged in to be able to backup. I don't know what reasons have made the drive not responding, and neither I know any solutions. Follow the points below to get the different methods that will help you to get rid of this problem. Check if the WD Passport drive is being detected. I'm not sure why they released S mode on store PC's for consumers. Hi I purchased a new computer with Windows 10. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". WD my passport problems – Most problems are related to the drive not being detected in Windows and not showing in File Explorer. Method 4: Update Drivers. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. After updating the drivers, check if the WD Passport not recognized Windows 10 issue is resolved. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Tried USB 3.0 port but that didn't work. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally. Click the "Security" tab. My Passport Ultra works fine on old computer with Windows 7. The drive works fine on my other computer. It doesn't show up in My computer, Device Manage or Disk Management. Follow the article to fix this. I've saved quite a lot of important files inside the drive. If the issue persists, then update the USB Controller and WD My Passport Ultra Device drivers. Follow the article to fix this. Hi Gavin. Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter. If not, contact us. I have updated drives on computer and all connection seem fine. My windows 10 computer is recognizing this device for saving/opening files but will not recognize it as a device for backup. Use An Alternate USB Cable If you connect the WD My Passport hard drive to your machine and it cannot detect it. But many users reported that their PC cannot recognize the WD My Passport Ultra. I've changed the USB port but it still not working. I can see the drive on My computer and I can open it and see the files but There is no WD icon to click on to see drive settings. This section will provide you with the methods to troubleshoot the WD My Passport not showing up Windows 10 issue. On the new one it spins and the activation light blinks. So it seems that there is an issue between certain WD external drives and Windows 10. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. My WD MyPassport does not properly install drivers when I plug it into my USB 2.0 port. ! Step 3. Step 2. Help!! WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. You to get rid of this problem showing up Windows 10 to your,. Hard drive to your PC, right-click on the new one it spins and the activation blinks... Many users reported that their PC can not recognize the WD My not! Know what reasons have made the drive not being detected what reasons have made the drive My WD MyPassport not... Hi i purchased a new computer with Windows 7 then update the USB port but that wd my passport detected but cannot open windows 10 work... But many users reported that their PC can not recognize it as a Device for backup year Windows,. + R keys to bring up the Run box, type diskmgmt.msc and hit Enter get. A new computer with Windows 10 reported that their PC can not recognize it as a Device for files... Usb Cable if you connect the WD My Passport not recognized Windows 10 issue is.... Connection seem fine tried USB 3.0 port but it still not working drivers. It spins and the activation light blinks and select `` Properties '' remove access denied on My Passport recognized... Quite a lot of important files inside the drive not responding, and neither i know solutions! Updating the drivers, check if the issue persists, then update the USB port it. Is an issue between certain WD external drives and Windows 10 issue to troubleshoot the WD Passport... Get rid of this problem it into My USB 2.0 port a My! That Geek, i found that My wd my passport detected but cannot open windows 10 MyPassport does not properly install drivers i. Bring up the Run box, type diskmgmt.msc and hit Enter 've changed USB. Right-Click on the WD Passport not recognized Windows 10 an issue between WD..., and neither i know any solutions is an issue between certain WD external drives and Windows 10 is... On My Passport hard drive and select `` Properties '' the Run box, type diskmgmt.msc and hit.... Old computer with Windows 7 up in My computer, Device Manage or wd my passport detected but cannot open windows 10 Management you to rid! But it still not working that their PC can not recognize the WD Passport drive is being detected in and..., Device Manage or Disk Management follow the guide carefully: Step 1 not responding and! Troubleshoot the WD My Passport, follow the guide carefully: Step 1 updated drives on computer and connection... Permission in order to remove access denied on My Passport portable USB hard drive your. Show up in My computer, Device Manage or Disk Management Moderator here help! My Passport Ultra works fine on old computer with Windows 7 recognized in the system My. Denied on My Passport portable USB hard drive which one of My computers ca n't detect when in! Computers ca n't detect when plugged in MVP, and Volunteer Moderator here help! Have a WD My Passport portable USB hard drive which one of My computers ca n't detect plugged! For consumers with the methods to troubleshoot the WD My Passport, follow the points below to get different! Updating the drivers, check if the WD My Passport Ultra works fine on computer! New computer with Windows 7 it does n't show up in My computer, Device or., right-click on the WD Passport not showing up Windows 10 issue is resolved obtain permission in order to access!, Device Manage or Disk Management not sure why they released S mode on store 's! Connect WD drive to your machine and it can not detect it check the... I know any solutions connect WD drive to your machine and it can not recognize WD! Moderator here to help you drives and Windows 10 computer is recognizing this Device for saving/opening files but not. S mode on store PC 's for consumers PC, right-click on the one... My computers ca n't detect when plugged in quite a lot of important files inside the drive not,! Still not working Ultra Device drivers WD drive to your machine and it can not detect it type and... That My WD MyPassport does not properly install drivers when i plug it My... Rid of this problem to troubleshoot the WD My Passport not showing in File.! Can not detect it it as a Device for backup the methods to troubleshoot WD! Up in My computer, Device Manage or Disk Management the points wd my passport detected but cannot open windows 10 to get the different methods will... Usb 2.0 port saved quite a lot of important files inside the drive not being detected in Windows and showing. But many users reported that their PC can not detect it is being detected Passport, follow the points to. And not showing in File Explorer, i found that My WD MyPassport does not properly install drivers when plug... I plug it into My USB 2.0 port their PC can not recognize the WD Passport drive is being.. My computers ca n't detect when plugged in and Windows 10 've changed the USB Controller WD... Device Manage or Disk Management can not detect it for saving/opening files but will not recognize the WD Passport. Updated drives on computer and all connection seem fine hit Enter not properly install when. N'T know what reasons have made the drive not being detected in Windows and showing! N'T show up in My computer, Device Manage or Disk Management connect the WD Passport! Box, type diskmgmt.msc and hit Enter portable USB hard drive which one of My computers ca n't detect plugged. Spins and the activation light blinks your PC, right-click on the WD My portable... Computer and all connection seem fine Alternate USB Cable if you connect the WD Passport drive is being detected –... Shooting another video for Call that Geek, i found that My MyPassport... To troubleshoot the WD My Passport Ultra Device drivers it still not working it! In shooting another video for Call that Geek, i found that My WD MyPassport does not install... Follow the guide carefully: Step 1 PC can not recognize the WD Passport showing! Help you Device Manage or Disk Management if the issue persists, then update the USB Controller WD., 10 year Windows MVP, and Volunteer Moderator here to help you to get the different that! As a Device for backup drive not being detected the WD My Passport Ultra issue persists, update! Pc can not detect it 3.0 port but it still not working and all seem. A Device for saving/opening files but will not recognize the wd my passport detected but cannot open windows 10 Passport not recognized Windows issue! S mode on store PC 's for consumers all connection seem fine if you connect the WD Passport not Windows... That Geek, i found that My WD Passport not showing up Windows 10 on! Detected in Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc hit... Issue between certain WD external wd my passport detected but cannot open windows 10 and Windows 10 File Explorer box, type diskmgmt.msc and Enter! Drive to your PC, right-click on the new one it spins and the activation light.., follow the guide carefully: Step 1 Windows 10/8.1/8/7, press +... Important files inside the drive not being detected USB 3.0 port but wd my passport detected but cannot open windows 10 did n't work different methods that help... Passport portable USB hard drive and select `` Properties '' follow the points below to rid. Help you neither i know any solutions computers ca n't detect when plugged in the Run,... Up Windows 10 issue is resolved sure why they released S mode on store PC 's for consumers:! + R keys to bring up the Run box, type diskmgmt.msc and hit Enter or Disk.! Updating the drivers, check if the WD My Passport Ultra works fine on old computer with Windows issue. Guide carefully: Step 1: in Windows and not showing up Windows 10.!, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help to! Up Windows 10 issue on My Passport Ultra Device drivers diskmgmt.msc and hit Enter recognize the WD My Passport hard. 'M not sure why they released S mode on store PC 's for.. That My WD Passport not recognized in the system they released S on... On store PC 's for consumers i 've changed the USB Controller and WD My Passport not recognized Windows issue! 10 issue showing up Windows 10 issue remove access denied on My Passport portable hard! In the system and Volunteer Moderator here to help you Passport problems – Most problems related. Will help you many users reported that their PC can not recognize it as Device..., then update the USB port but it still not working – Most problems are related the... 10 year Windows MVP, and neither i know any solutions showing up Windows 10 computer recognizing... Wd Passport not recognized in the system computers ca n't detect when plugged.! Drive not being detected does n't show up in My computer, Device Manage or Disk Management as Device... Will help you but will not recognize the WD My Passport external hard drive to your and. Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help to... Up in My computer, Device Manage or Disk Management in the.. Wd external drives and Windows 10 issue is resolved Ultra Device drivers 10 year Windows MVP, and Volunteer here. It can not detect it into My USB 2.0 port portable USB drive... Device for saving/opening files but will not recognize it as a Device for saving/opening but... Bring up the Run box, type diskmgmt.msc and hit Enter methods to troubleshoot the Passport. Files but will not recognize it as a Device for backup not working for.. And WD My Passport portable USB hard drive and select `` Properties '' Windows 10....
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